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Privacy Policy

FreedomOps — Privacy Policy

Effective Date: August 5, 2026 Last Updated: August 5, 2026 Data Controller: myFreedomOps LLC, 1905 Anzio St, Fort Irwin, CA 92310 Privacy Contact / DPO: sedjro@myfreedomops.com

ATTORNEY REVIEW REQUIRED. This is a template, not legal advice. FreedomOps processes sensitive financial, credit, and military pay data and may be subject to the Gramm-Leach-Bliley Act (GLBA), state laws such as the CCPA/CPRA, and—if applicable—the GDPR and the Fair Credit Reporting Act (FCRA). Have counsel confirm which laws apply and tailor this policy accordingly.

1. Overview

This Privacy Policy explains how myFreedomOps LLC collects, uses, shares, and protects information when you use FreedomOps (the "Service"). By using the Service, you agree to this Policy.

2. Information We Collect

Information about your accounts: You enter account balances, debts, and transactions yourself, or import them from a file you upload. FreedomOps does not connect to your bank. We have no aggregation provider, we never ask for or receive your online banking credentials, and no financial institution shares data with us. If we add account linking in future, this Policy will be updated before that feature is enabled.

Leave and Earnings Statements: If you use the LES import, your LES PDF is read in your browser and is never uploaded to us. Only the pay figures you choose to save are transmitted, and identifying details on the statement — your name, the masked Social Security number, and your duty ZIP code — are excluded from what is sent.

Information collected automatically: IP address and user agent, recorded against sign-in and other security events in an audit log, plus server request logs kept by our hosts. We do not use analytics or advertising SDKs.

Information from third parties: none. We do not obtain data about you from identity-verification, fraud-prevention, credit-bureau, or data-broker sources.

3. How We Use Information

We use information to: (a) provide, operate, and secure the Service; (b) display dashboards, analyses, and reports from the figures you enter; (c) generate AI-based analyses when you request them; (d) communicate with you and send alerts you enable; and (e) comply with legal obligations. We do not process payments and we do not profile you for advertising. We process data on the legal bases of contract performance, your consent, our legitimate interests, and legal compliance (where GDPR applies).

4. AI Processing

Certain features send your financial data to AI services (Anthropic, which provides the Claude models used by the AI advisor) to generate analyses and recommendations. We configure these services so that, to the extent supported, your data is not used to train third-party foundation models. Confirm the exact data-handling terms with your AI provider and reflect them here.

5. How We Share Information

We do not sell your personal information for money. If any sharing qualifies as a "sale" or "sharing" under the CCPA/CPRA, we will provide the required opt-out. We do not share your financial data for advertising, and we run no advertising on the Service.

6. Data Retention

We retain personal information for as long as your account is active and as needed to provide the Service, then for the period required to comply with legal, accounting, or reporting obligations. You may request deletion as described in Section 8. Backups, where retained, are purged on a rolling schedule not exceeding 30 days.

7. Security

We implement administrative, technical, and physical safeguards including encryption in transit (TLS) and at rest, access controls and role-based access, MFA, encryption at rest managed by our database host, logging and monitoring, and least-privilege practices. No method of transmission or storage is 100% secure; we cannot guarantee absolute security. Report security concerns to admin@myfreedomops.com.

8. Your Rights and Choices

Depending on your location, you may have rights to access, correct, delete, port, or restrict processing of your data, and to withdraw consent or object. California residents (CCPA/CPRA) have rights to know, delete, correct, and opt out of sale/sharing and certain profiling, and not to be discriminated against for exercising rights. EEA/UK residents (GDPR) have corresponding rights and may lodge complaints with a supervisory authority. To exercise rights, contact sedjro@myfreedomops.com; we will verify your identity before responding. You can delete your account in-app.

9. Cookies and Tracking

We use two first-party cookies, both strictly necessary: one holding your refresh token so you stay signed in, and one flagging that a session exists. We set no analytics, advertising, or third-party tracking cookies, so there is no non-essential tracking to consent to. Clearing cookies in your browser signs you out.

10. Children's Privacy

The Service is not directed to children under 18, we do not knowingly collect their data, and the Terms require account holders to be 18 or older. If you believe a child provided data to us, contact sedjro@myfreedomops.com and we will delete it.

11. Financial Data and GLBA

As a provider of financial services tools, we may be subject to the GLBA. Our privacy practices for nonpublic personal information are described in this Policy. We are not a bank, lender, or other financial institution, and whether the GLBA applies to us has not been determined by counsel.

12. International Transfers

We process and store data in the United States (AWS us-east-2). If you access the Service from outside the U.S., you consent to transfer and processing in the U.S., subject to appropriate safeguards (e.g., Standard Contractual Clauses) where required.

13. Changes to This Policy

We may update this Policy. Material changes will be communicated through the Service or by email, and the "Last Updated" date will change.

14. Contact

Privacy questions or requests: sedjro@myfreedomops.com · 1905 Anzio St, Fort Irwin, CA 92310. EU/UK representative: not applicable — the Service is offered only to users in the United States.